Posts tagged tiscali
Well that was fun
Oct 8th
A month without Broadband, all thanks to BT screwing up our initial phoneline installation (we wanted one line, they recorded they’d installed two), then Tiscali completely futzing the reactivation of the connection after…. well, I won’t bore you with the details. Suffice to say that I swear that the only time I’ll be willing to deal with any company which has a call centre in India will be over my dead and fragrantly rotting corpse.
“Indian Call Centre” is now synonymous in my mind with the words “stunningly crap customer service”. Tiscali gets even lower points for having a Call Centre in India which costs a fucking fortune to speak to, as well. Not that speaking to them makes any difference as every single time we did, we were given yet another excuse, another date or some grumpy Indian bloke basically saying there’s nothing that can be done and putting the phone down on me. Sheesh.
Not that I’ve got anything again peoples of Indian descent at all – we’re all individuals and there’s good and bad in all, and I’ve spoken to folks at Tiscali who are great and genuinely want to help, but can’t. But I’ve got a hell of a lot of dislike for Companies with Indian Call Centres. That smacks too much of “cheapest possible option”; they’re cutting corners to an unacceptable degree, and in Tiscali’s case then rubbing our faces in it by making us pay for the privilege of calling them. Damn, I feel for the folks who work in the Call Centres in India who have to put up with folks like me shouting at them because their feckin’ company can’t give them the tools to do their jobs.
So anyhow, we jumped ship to O2 Broadband which is cheaper, faster (4Mb rather than 1.5Mb – and we even got letters from Tiscali saying they can’t provide broadband on the exact same line we wanted reactivating!), got a freephone number to a UK Call Centre and is all set up and working on exactly the date scheduled. No fuss, no bother.
Here’s hoping it stays that way, eh?
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She's got the whole elephant in her hands
Sep 25th
All together now…..
When you’re working in 3D that scale dial can be your best friend. Sometimes it’s just a matter of adjusting the X, Y or Y scale of a piece of clothing that stubbornly won’t quite fit. It’s also a fun creativity tool where you can play with the scale to do things impossible in “Real Life” ™. Tiny elephant? Done. Superhero giant? It’s yours.
Playing mindgames with scale affects our perceptions; it’s a fun way to make the viewer look twice at an image. I’ll be exploring more of this theme in upcoming renders.
In other news: we should be back with a real, proper internet connection this weekend. Or Wednesday. Maybe. Depending on which crappy, useless and powerless Tiscali Customer Care (Ha! They made a joke) representative you speak to on their overpriced PREMIUM RATE direct phoneline to Balgladesh or wherever.
Tiscali, you suck. Seriously. IF we’re not back soon, we’re gone to ‘nuther ISP, and NOT COMING BACK. What’s more, I’ll post about just how rubbish, crap and useless you are right on my blog so the whole world can see.
Oh, wait. I just did that. Well, I’LL DO IT AGAIN! Ha!
I hate BT and Tiscali
Sep 21st
You might have noticed that things have been a bit strange and stilted over in Greywulfland of late. Thanks to a series of monumental cock-ups by BT, and further exaggerated by Tiscali, we’ve been netless at home for the best part of a month now. That’s a long and angry blogpost for another time though. Right now we’re relying on the miracle that is free wifi hotspots (love you, Hobby Horse in Chesterfield!) for our internet needs so I’ve been preblogging and scheduling posts to keep things going over here.
Which all, I hope, goes to explain why I’ve been pretty quiet on the comments front over on everyone else’s blog, and probably why recent blogposts have followed a certain theme :D
Normal service, as they say, will be resumed as soon as possible.
Thanks for the comments and link love, all!
